Senior Functional Consultant Dynamics CE

Microsoft, CRM, some experience, consultant

Belgium

Do you love Dynamics? And what about CRM?
Because we, the Dynamics CE team, are currently looking for a Functional Consultant!

What will you do?

As a functional consultant, you

have a passion for marketing, sales or service.
love to work customer facing and get energy out of helping them reach their goals.
like to take the lead in projects, and want to be involved in pre-sales, workshops, analysis, customizing, documentation and training, up until the go live.
can understand and gather customers' needs while also challenging them, to then translate them into a sustainable solution. With your knowledge of Service, Sales or marketing business processes, you can tackle these challenges without a doubt!
are willing to help us improve our way of working and are open to coaching your junior colleagues.

Summarized: you are a born Customer Engagement consultant!

more info about this job?

Mathieu Chatelet - Recruiter

Contact Mathieu on LinkedIn

Who are we?

We are the Dynamics Customer Engagement team. With us, you’re certain to be involved in a wide range of innovative Microsoft Dynamics 365 projects, as we guide our customers through their transformation into a Customer Engagement platform. For us, when we say that we cover Microsoft Dynamics 365 CE projects from start to finish, we really mean it. This means we work in a true project mode, so you’ll have plenty of variation.
The team consists of 40 professionals, each with their own strengths and knowledge. A great mix between technical and functional people, who work closely together.

Is there a match?

Let’s see. If you…
•   have more than 5 years of professional experience as a Dynamics CE consultant or a similar tool, with a focus on Service, sales and/or marketing
•   have experience working closely with customers.
•   want to take on presales and lead workshops.
•   are an excellent listener and communicator, fluent in Dutch/French and English
•   have a sharp, analytical mind and know how to strip messages to the core.
•   instinctively understand business needs, ask plenty of questions and know how to translate problems into IT solutions.
…then you’re the Functional Consultant for Microsoft Dynamics 365 CE we need!

Let's meet up!

Why not come and have a chat with us? That way, you can tell us more about yourself, and we’ll let you in on some of our most exciting projects. Make sure to connect with Mathieu Chatelet if you have any questions whatsoever. Click the Apply now button below and hopefully we’ll get to meet each other soon!

delaware is committed to creating an inclusive work environment that empowers all our people. A diverse workforce is the best guarantee of success for our employees, our customers, and our partners.

Solution Architect for Dynamics 365 CE

Matches: CRM, Microsoft, consultant, lot of experience

You have a passion for solution design and want to engineer innovative solutions together with our customers, based on the Microsoft Dynamics 365 Customer Engagement stack. You have the capability to put yourself in the shoes of the customer, to challenge and inspire them. To achieve this you combine technical and functional knowledge. You can move your customers to adopt best practice, to think in terms of end-to-end processes and to build a sustainable reference architecture (scalable, maintainable and performant). During the implementation phase you stay involved in projects and guide the implementation team.

You will be involved in delaware innovation initiatives, meaning you’ll collaborate with colleagues specialized in Azure, D365 ERP, Microsoft Teams, … to design integrated solutions. You are committed to expand your knowledge by staying up-to-date on the latest technologies in your field and mentoring your less-experienced colleagues.

Digital Project Manager

Matches: CRM, Microsoft, consultant, some experience

You’ll take on lots of responsibilities in the role of Senior Digital Project Manager:

As a project manager you’ll monitor your projects – are they still on track in terms of scope, budget, resources and timing? Rather than managing your projects in a spreadsheet, you’ll take a hands-on and agile approach.
As you understand the many different facets of the project, you’ll bridge the gap with technical consultants (on a conceptual level) and guide them to make sure the solution fits like a glove.
You’ll build a valuable partnership with the customer, who’ll use you as a sounding board and source of inspiration for their digital marketing projects.

for this position you work mainly from the delaware Ghent office and you are flexible to travel to clients within Flanders.

This is me, this is us!

Who? Us! The #peopleofdelaware.
We are all different, we are unique but we all share the same dream: together we want to shape the future and that… takes a genuine and dedicated mindset. Get to know here the #peopleofdelaware that joined the video and are living our delaware values daily. read more

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read more

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your salary package

We offer a competitive salary net allowance, company car, insurances, mobile phone with subscription and laptop. But what sets us apart is that you can co-define your package. For example, why not opt for an electric car or lease an (e-)bike?

let’s innovate together!

In our view, innovation is everywhere: it’s in the cutting-edge technologies we use for our customers, it’s in the way we communicate and collaborate, it’s top of mind whenever we think of novel solutions to customer challenges. Join us and innovate with customers in delaware’s del20 innovation challenge. Or participate in one of our many harvest & innovation projects.

Best Possible You

Our close leadership is focused on qualitative over quantitative feedback. They have your back throughout the year and your whole career. We believe this is the best way to stay motivated and inspired. Simply to become the best possible version of yourself. We go for quality while keeping a close eye on quantity.

feel supported

Greatness is achieved by standing on the shoulders of giants. Our buddies assist starters while mentors provide longer-term career advice. Why not become a buddy or mentor yourself? Let a colleague stand on your shoulders and strive for greatness together.

training & development

The ideal consultant is a wonderful blend of hard and soft skills. But these skills need to be nurtured with fresh insights, bright ideas, new ways of working and more. Whatever you need to grow, the delaware Academy has something in store for you. Decide for yourself out of 50+ learning programs which training is right for you.

you’re in the driver’s seat

While you can count on all #peopleofdelaware for support, we count on you to take ownership. We’re convinced we’ll all go further if we let the #peopleofdelaware decide the direction of their career. So come and co-define your training and career path and let’s become smarter together.

celebrate together

#peopleofdelaware love to meet up regularly with colleagues at delaware events, team buildings, coffee chats, lunches and more. Because nothing’s more important than feeling connected.

flexible hours

Time is one of the most valuable assets each of us possess. Let’s use it wisely. We believe the right work-life balance comprises working from home, the office, at the customer’s site or any combination thereof. Let’s co-define the right mix for you.

WeCare

And we know you do too! Our company values guide us in being a socially responsible company. It’s part of our DNA. That’s why so many #peopleofdelaware personally invest part of their time in good causes like WeForest, the Special Olympics or the children’s education program `Fund Isaan´ in Thailand. How about you?